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Credit union staff - follow-up survey
How much do you identify with the following statements?
Generally speaking our directors put a high value on training:
fully agree
partly agree
no strong view
don’t really agree
strongly disagree
Our training budget is very generous:
fully agree
partly agree
no strong view
don’t really agree
strongly disagree
I have no one who can fulfil my role while I take time off for training:
fully agree
partly agree
no strong view
don’t really agree
strongly disagree
We find it very hard to access funds for training:
fully agree
partly agree
no strong view
don’t really agree
strongly disagree
We should be offering much more training to our volunteers:
fully agree
partly agree
no strong view
don’t really agree
strongly disagree
I would prefer to access training only through our trade body:
fully agree
partly agree
no strong view
don’t really agree
strongly disagree
Joint training with other local credit unions is usually more useful:
fully agree
partly agree
no strong view
don’t really agree
strongly disagree
Our Board would benefit hugely from some quality training:
fully agree
partly agree
no strong view
don’t really agree
strongly disagree
We need a more commercial approach in our credit union:
fully agree
partly agree
no strong view
don’t really agree
strongly disagree
We should be working more in partnership with other local agencies:
fully agree
partly agree
no strong view
don’t really agree
strongly disagree
Being sent away on a staff induction training day would have helped me hugely:
fully agree
partly agree
no strong view
don’t really agree
strongly disagree
We need to improve professional standards in the credit union sector:
fully agree
partly agree
no strong view
don’t really agree
strongly disagree
Our credit union is:
new (less than 3 years old)
3-5 years old
5-10 years old
more than 10 years old
Our credit union has:
fewer than 500 members
500-1000 members
1000-1500 members
1500-3000 members
more than 3000 members
Our credit union employs:
no paid staff
fewer than 3 paid staff
3–7 paid staff
more than 7 paid staff
Can you finally give us some feedback on specific areas that you feel training would benefit your staff and volunteers? How would you score your knowledge?
Financial Management:
It's good enough for now
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
Personnel Management:
It's good enough for now
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
Legal Issues and CRED updates:
It's good enough for now
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
Back office and operational Procedures:
It's good enough for now
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
How to introduce more commercial approaches:
It's good enough for now
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
Introducing Money Advice services:
It's good enough for now
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
Design and delivery of new Loan Products:
It's good enough for now
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
Planning and implementing a Marketing Strategy:
It's good enough for now
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
Understanding the needs of financially excluded people:
It's good enough for now
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
How to build Partnerships with other local organisations:
It's good enough for now
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
Pricing and cross selling techniques:
It's good enough for now
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
Instant and capacity based lending to the financially excluded market:
It's good enough for now
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
‘non-core’ products for income generation:
It's good enough for now
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
Please add in below and score any other training that you feel you need
other training:
Perhaps I could do with a short top up session
A decent day’s session would be very helpful
I need proper in depth training with this so I can fully understand it
Don’t know/no view
Credit union:
Email address:
Name:
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